Concierge® for Cart
Transform traditional shopping
carts into friendly assistants.
Picture a shopping cart equipped with a vibrant touch-screen computer right on the handle. As part of an in-store wireless network, its primary goal is to make shopping easier for the consumer.
Concierge® is just that. Not only will it welcome consumers to a revolutionary shopping experience, it also guides them through that experience from start to finish. Smartphones and information kiosks can easily be out of reach, but Concierge stays with them as they shop, displaying lists, recipes and other information and saving them time along the way.
The Concierge smart shopping experience
An in-store wireless network ensures that Concierge always knows where they are in the store. Concierge is working to enhance the shopping experience and build deeper relationships between consumer and retailer.
With Concierge, consumers can sign into personal shopping accounts on their home computers to manage lists, learn about specials, and plan shopping excursions. Then in the store, with Concierge, they continue their journey through a faster, easier, more enjoyable shopping experience.
For the consumer, Concierge starts the second a cart moves. Shoppers identify themselves with a code or by scanning a card. Concierge displays their lists from home and starts helping them shop.
While those consumers plan and shop, the retailer and advertisers gather shopping intelligence that lets them deliver targeted ads and promotions that mean more effective inventory management, higher sales, and increased profits.
The results? A smart shopping experience that is efficient and enjoyable for consumers and builds lasting, profitable relationships with retailers.
Concierge technology
Innovative design and engineering for smarter shopping.
Concierge® integrates Internet technology with mobile solutions. Rugged design ensures proven durability and low maintenance. Encryption provides peace-of-mind security. Built-in future-proofed functionality means you're ready for tomorrow.
Concierge benefits
A superior shopping experience for retailers, advertisers, and consumers.
When your shopping carts know where they are and include a product-savvy assistant for your customers, shopping becomes interactive and a lot more fun too.
Higher retail profits
Concierge fosters store and brand loyalty that drives higher retail profit.
- Customer intelligence. Data gathered by Concierge integrates with other business intelligence systems to fuel a better understanding of the customer shopping behaviour.
- Customer loyalty. Knowing your customers, and being able to communicate with them anywhere, lets you address individual needs and build deeper, more lasting customer relationships.
- Higher profits. Concierge shopping leads to more productive operations throughout the retail enterprise, driving greater profitability.
Learn more about Mercatus benefits for retailers.
Mercatus multichannel advertising
Concierge opens new multichannel marketing opportunities.
- Anywhere, anytime advertising. Reach consumers via their shopping homepages on the web, their smartphone, in the store/during their shopping trip, or at point of sale.
- Personalized advertising. Deliver the right messages to the right people, based on their past shopping habits, their recipes, and their shopping lists.
- Multichannel advertising. Build campaigns that seamlessly link web, mail order, in-store, and other marketing channels for coherent, timely and targeted advertisements.
Learn more about Mercatus benefits for advertisers.
The Mercatus experience for shoppers
Concierge builds a better shopping experience for consumers.
- Faster, more efficient shopping. Concierge tells shoppers where to find items, and describes complementary and alternative products, recipes, brand comparisons, product details, and a lot more.
- An enjoyable shopping experience. Consumers find what they need without wasting time searching store aisles. As well, scanning products with Concierge means there are no more line-ups when their shopping is done.
Learn more about Mercatus benefits for consumers.
Concierge features
A revolutionary personal digital shopping assistant.
Concierge welcomes consumers to an easier, more convenient shopping experience.
Easy start up
Consumers activate Concierge by entering a code or scanning a card.
A custom homepage
The same targeted message is displayed on the shopper’s homepage whether on Concierge, their home computer or mobile device.
Personalized shopping
Concierge provides a personal shopping experience, displaying shopping lists, saved recipes and other information unique to each customer.
Easy information access
Consumers can view up-to-date information about store events, receive digital flyers with deals of the week and coupons, and research product prices—the possibilities are endless.
Recipes and more
Recipe databases provide ingredient lists with items that can be added to shopping lists. Shoppers can easily browse and search recipes, and synchronize them to their personal profile or shopping list.
A shopping guide
Shoppers are shown where store products are located, so there's no more frustrating searching through aisles. As well, information about prices, nutrition, alternative and complementary products is at the consumers' fingertips, complete with product images.
Search and sort capabilities
Keyword searches mean consumers can find products, recipes, and other information quickly. They can sort items alphabetically, by price, or by any other key they choose.
Loyalty sign up features
Shoppers can sign up digitally—at home or in the store—for programs that reward store and brand loyalty.
Integration with PCs and mobiles
Shoppers can access lists, notes, and other personalized information on Concierge, their home computer, or a mobile device. Concierge integrates easily with the Mercatus mobile retail solution.
Related Links
Carrus - Concierge for Cart brochure {PDF}
